Privacy Policy for Ghanaweb TV Mobile Application

Effective Date: August 16, 2025
Last Updated: August 16, 2025

Thank you for using Ghanaweb TV, developed by LocalCode Technology, a Subsidiary of LOCAL STREAM GHANA for GhanaWeb. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android and iOS mobile applications (the “App”) and any related services.

1. Information We Collect

a) Personal Data (Optional)
We may collect personal data such as:

Email address (if you contact us directly)
Name (optional if you sign up for personalized features)
Phone number (if you use WhatsApp contact)

We do not require account creation to use most of the app’s core features.

b) Usage Data
We automatically collect:

Device model and OS version
IP address (used anonymously)
App usage logs and diagnostics
Stream interaction (e.g., playbacks, buffering)

c) Media Streams
We may collect anonymous playback interaction data to help us improve performance and reliability.

2. How We Use Your Information

To deliver TV
To analyze usage and optimize app performance
To respond to support queries
To notify you of updates or features
To ensure the app functions properly across devices

3. Data Sharing and Third Parties

We do not sell your personal information.

We may share data:

To comply with legal obligations

4. Third-Party Services

The app uses third-party tools:

Firebase Analytics – for anonymous usage tracking
OneSignal – for push notifications
ExoPlayer – for media playback

Each has its own privacy policy, compliant with standards such as GDPR and CCPA.

5. Data Retention

Anonymous usage logs are kept for a limited time
Crash reports are deleted after 90 days
Emails or messages sent to us may be retained for support purposes

6. Security

We use best practices to keep your data safe:

HTTPS encryption
Secure token systems
Code obfuscation

However, no method is 100% secure. Use the app at your discretion.

7. Children’s Privacy

Our app is not intended for users under 13. We do not knowingly collect information from minors. If this happens accidentally, contact us to delete the data.

8. Your Rights

You may:

Access or request deletion of your data
Opt out of analytics or personalized services
Contact a data protection authority in your region

To make a request, email us at info@localstreamgh.com

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or concerns, contact us:

Ghanaweb TV Support
📧 Email: info@localstreamgh.com
🌐 Website: https://localstreamgh.com